AI in Cybersecurity

Conversational Intelligence: 5 Use Cases to Enhance Contact Center Performance

How AI Chatbots Are Improving Customer Service The goal is to intervene early, ideally preventing issues, minimizing costs, and improving service perception. Predictive analytics can identify patterns and trends in customer behavior and service quality. By leveraging these insights, telcos can take proactive measures, such as performing maintenance on network infrastructure before issues arise or […]

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Getting closer to the customer with GenAI

Guide to AI Chatbots for Marketers: Overview, Top Platforms, Use Cases, & Risks It can create novel chemical compounds by analyzing biological data and molecular structures, expediting the identification of viable drug candidates. This technology also allows researchers to simulate how molecules interact and assess the possible effectiveness of new compounds, dramatically decreasing the time

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