Management

At Chart Solutions (Pty) Ltd, we are committed to implementing a robust Quality Management System (QMS)

aligned with the standards set by the International Organization for Standardization (ISO). Our approach ensures

that every process,product, and service meets the highest levels of quality, compliance, and customer satisfaction.

 

We adhere to the eight Quality Management Principles of ISO 9001, which form the foundation of our operations:

Customer Focus – Understanding client needs and consistently striving to exceed expectations.

Leadership – Establishing clear direction, unity of purpose, and a supportive work environment.

Involvement of People – Empowering employees at all levels to fully utilize their skills for personal anorganizational success.

Process Approach – Managing activities and resources through well-defined processes for efficiency and consistency.

System Approach to Management – Coordinating interrelated processes to achieve strategic objective effectively.

Continual Improvement – Embracing improvement as a permanent organizational goal, recognizing that excellence is an on going journey.

Factual Approach to Decision Making – Making informed decisions based on accurate data and analysis.

Mutually Beneficial Supplier Relationships – Building partnerships that create synergy and deliver value for all stakeholders.

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Our commitment to these principles ensures that Chart Solutions remains a trusted partner in delivering
operational excellence and sustainable growth.​​​